Crosspoint
Selected work/05/Commercial expansion & franchise development

Subway

Expanding market reach

With nearly 3,000 restaurants across Canada, Subway operates one of the country’s most extensive quick-service franchise networks.

Client
Subway
Sector
Quick-service restaurants
Capabilities
GrowthDistribution

Introduction

Subway has built a sizeable Canadian footprint through independently operated restaurants serving diverse neighbourhoods and markets. For ambitious franchise operators, continued growth depends on more than brand recognition; it requires disciplined decisions about where and how to expand. Crosspoint supported a major Subway franchise operator with commercial growth planning and a strategy for developing its restaurant portfolio.

01

The opportunity

As a portfolio grows, expansion decisions become more complex. Operators must assess new markets against existing store coverage, competitive demand, commercial opportunity, and their ability to execute. The operator sought a coordinated approach to growth that could support long-term decision-making across its network.

02

The solution

Crosspoint helped frame a market-expansion strategy around evaluating growth opportunities, prioritizing prospective markets, and connecting portfolio objectives with franchise development decisions. The approach emphasized commercial opportunity and a repeatable process for assessing future expansion.

03

The impact

The engagement strengthened the strategic foundation for continued franchise development. By connecting market potential with an operator’s wider commercial objectives, it helped make expansion a more deliberate and scalable part of the business.